StoreHubWeb Kit

Flexible FAQ sections for answering product, setup, payment, loyalty, and inventory questions with clear, accessible interactions.

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Frequently asked questions

Everything you need to get started

Straightforward answers about bringing your sales, payments, and operations together with StoreHub.

Can StoreHub support both dine-in and takeaway orders?

Yes. StoreHub POS keeps dine-in, takeaway, delivery, and online orders in one place, so your team can manage every order from a single workflow.

Will I be able to accept cashless payments?

Yes. You can accept popular payment methods and track each transaction alongside the sale, making end-of-day reconciliation faster and clearer.

Can I manage more than one outlet?

Yes. Multi-outlet reporting gives you a consolidated view of sales, staff, customers, and stock while still letting you review each location separately.

Does StoreHub include inventory tracking?

Inventory tools help you monitor stock levels, record adjustments, and spot fast-moving items before they run low.

Can I reward returning customers?

Yes. StoreHub loyalty tools let you identify regulars, run targeted rewards, and encourage more repeat visits without a separate system.

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Two column

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Questions, answered

A smoother switch for your whole team

From setup to daily operations, our local team helps F&B and retail businesses move forward with confidence.

How long does it take to set up StoreHub?

Setup time depends on your outlets and product catalogue. Our team will guide configuration, menu or item setup, and staff onboarding so you can launch with confidence.

Can I bring across my existing products and customer data?

Our team can help you prepare supported product, inventory, and customer records for migration. We will confirm the best approach for your current system during onboarding.

What happens if my internet connection drops?

Your StoreHub specialist can explain the offline capabilities available for your chosen setup and help you plan a reliable connection for payments and cloud syncing.

Can staff have different access levels?

Yes. Role-based permissions help you give managers, cashiers, and service staff access to the tools they need while protecting sensitive business information.

Is training included?

Guided onboarding and learning resources help owners and staff understand the core workflows for selling, taking payments, managing stock, and reading reports.

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Categorized

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Help by topic

Find answers for every part of your business

Explore the questions business owners ask about selling, building loyalty, and staying in control.

POS and payments

Sell smoothly and keep every payment connected.

Which businesses can use StoreHub POS?

StoreHub supports F&B and retail SMEs, from cafes and restaurants to boutiques and multi-outlet stores.

Can sales and payments be reconciled together?

Yes. Connected payment and POS records make it easier to review transactions and close the day accurately.

Can I view sales when I am away from the outlet?

Cloud reporting lets authorised users review sales and outlet performance from supported devices wherever they are working.

Customers and loyalty

Turn everyday visits into lasting relationships.

How does loyalty work?

You can enrol customers, recognise repeat visits, and offer rewards that give them a reason to return.

Can I send targeted promotions?

Customer insights help you shape relevant campaigns for groups such as regulars, lapsed visitors, or high-value customers.

Will customer activity connect to purchases?

When customers identify themselves, their activity can be linked with transactions to provide a clearer view of engagement.

Inventory and growth

Know what is moving and where to focus next.

Can I track stock across outlets?

Multi-outlet inventory tools help you review stock by location and maintain a clearer view of availability across the business.

Do reports show my best-selling items?

Product and sales reports help you identify strong performers, quieter periods, and opportunities to improve your mix.

Can StoreHub grow with my business?

You can expand your setup as you add outlets, staff, sales channels, and customer programmes.

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